Ask USERTECH/Canterbury to describe all the proprietary systems for which we've
provided performance support solutions, and we'd have to ask
you to
reserve a day or two on your calendar! We pride ourselves
in our staff's ability to learn about and understand a
client's proprietary system quickly, and their ability to produce
the materials and provide the services enabling that client's
end users to maximize the system's capabilities.
If you
don't have a few days, here's just a sampling of the work
USERTECH/Canterbury has done with proprietary systems for CRM, ERP,
Higher Ed, and numerous customized applications: USERTECH/Canterbury designed self-paced training materials for a major HMO to
teach its on-call nurses to use a telephone triage system. For a
leading beverage manufacturer's employee bonus system, we
wrote business process documentation. A CBT
and training workshop development and delivery were part
of the performance support strategy USERTECH/Canterbury designed for
a provider of duty-free merchandiser's tracking, sales, and
accounting systems. USERTECH/Canterbury crafted Web-based documentation and a user's manual for a
brokerage firm's Web-based wholesale and retail broker services
system. USERTECH/Canterbury designed and developed a customized online reference and
help system for vendor software that's distributed in the
healthcare industry. An e-Business
asked us to develop a quick reference card and CBT to support
its corporate e-mail messaging manager product.
USERTECH/Canterbury designed self-paced training materials for a major HMO to
teach its on-call nurses to use a telephone triage system.
