Ask USERTECH/Canterbury
to describe all the systems for which we've
provided performance support solutions, and we'd have to ask
you to
reserve a day or two on your calendar! We pride ourselves
in our staff's ability to learn about and understand a
client's system quickly, and their ability to produce
the materials and provide the services enabling that client's
end users to maximize the system's capabilities.
If you
don't have a few days, here's just a sampling of the work
USERTECH/Canterbury has done with Other Vendor systems for CRM, ERP,
Higher Ed, and numerous customized applications:
USERTECH/Canterbury
designed self-paced training materials for a major HMO
to teach its on-call nurses to use a telephone triage system. For
a
leading beverage manufacturer's employee bonus system,
we wrote business process documentation. A CBT
and training workshop development and delivery were part
of the performance support strategy USERTECH/Canterbury designed for
a provider of duty-free merchandiser's tracking, sales,
and accounting systems. USERTECH/Canterbury
crafted Web-based documentation and a user's manual for
a brokerage firm's Web-based wholesale and retail broker services
system. USERTECH/Canterbury
designed and developed a customized online reference and
help system for vendor software that's distributed in the
healthcare industry. An e-Business
asked us to develop a quick reference card and CBT to support
its corporate e-mail messaging manager product.
USERTECH/Canterbury
designed self-paced training materials for a major HMO
to teach its on-call nurses to use a telephone triage system.
